Terms of service

Terms & Conditions

Last Updated: Aug 4, 2026

Welcome to Woodova, a brand owned and operated by WOODOVA INNOVATIONS ("we," "our," "us"). These Terms and Conditions govern your use of our website and any purchase you make from us. By accessing or using this website, or by placing an order, you agree to be bound by these Terms and Conditions.

1. About Us

This website is owned and operated by WOODOVA INNOVATIONS, trading under the brand name Woodova.

Registered Business Name: WOODOVA INNOVATIONS

Business Address:
First Floor, 23/553/H, AL MAS Tower, Millumpadi, Near Safa Highlands Convention Center, Nellikuttu, Manjeri, Malappuram, Kerala – 676122, India

Email: woodovainnovations@gmail.com

Phone: +91 62357 16717

2. Eligibility

You must be at least 18 years old, or be using the website under the supervision of a parent or legal guardian, to place an order.

3. Products

We make every effort to display our products, including colors, grain patterns, and finishes, as accurately as possible. Because our products are made of natural wood, slight variations in color, texture, and grain are natural characteristics of the material and are not considered defects.

Product images are for illustrative purposes only, and actual items may vary slightly.

We reserve the right to limit quantities, discontinue products, or correct pricing or product description errors at any time without prior notice.

4. Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing or product information errors, or suspected fraudulent activity.

Payments are processed securely through Shopify's payment gateway and trusted third-party payment processors. We do not store your complete card details on our servers.

All prices are listed in INR and are inclusive of applicable taxes, unless otherwise stated at checkout.

5. Shipping

Please refer to our Shipping Policy for complete details regarding delivery timelines and shipping charges.

6. Returns and Refunds

Please refer to our Return & Refund Policy for complete details regarding return eligibility, replacements, and refunds.

7. Intellectual Property

All content on this website—including the Woodova name, logo, product designs, images, graphics, text, and other materials—is the property of WOODOVA INNOVATIONS and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without our prior written permission.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Post or transmit harmful, offensive, defamatory, or infringing content through the website.

9. Limitation of Liability

To the fullest extent permitted by applicable law, WOODOVA INNOVATIONS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased, including but not limited to natural variations in wood grain or color, minor handling marks consistent with handcrafted products, or delays caused by third-party courier services.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Malappuram, Kerala, India.

11. Changes to These Terms

We may revise these Terms and Conditions from time to time. Any updates will be posted on this page with the revised "Last Updated" date. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Business Name: WOODOVA INNOVATIONS

Email: woodovainnovations@gmail.com

Phone: +91 62357 16717

Address:
First Floor, 23/553/H, AL MAS Tower, Millumpadi, Near Safa Highlands Convention Center, Nellikuttu, Manjeri, Malappuram, Kerala – 676122, India